Embroidery Design and Printing Company

Unsure if embroidery is the right decoration method for you? Click here for a quick education on the process.

General Guidelines

  • All Orders Received after Noon (12pm EST) enter schedule on next day!
  • Each job must be written as a separate PO & must be shipped under separate PO’s, cannot be combined.
  • Production Schedule: 7-10 working days upon receipt of PO, Art, Merchandise & Approval.
  • Any merchandise unclaimed over 3 months will be donated to a worthy cause.
  • All goods must be in house 3 business days prior to set production date to avoid delay.
  • Order Forms, artwork and merchandise must be complete prior to being put on production schedule.
  • All Payment Arrangements must be finalized before entering production schedule

Rush Services

When available from receipt of art approval & arrival of merchandise

  • Rush Charges of 30% (5 – 6 business days)
  • Rush Charges of 40% (3 – 4 business days)
  • Rush Charges of 50% (2 business days)
  • Rush Charges of 100% (1 Business day)


Setup Charges and Specialty Requests

Quotes for stitch count may vary greatly. Final count based off. DST sew out proof prior to production.


We will not embroider leather, velvet, mesh, or other non-standard fabric types.

  • For Orders Over 1,000 Pcs. Please Call For Production Times. Complicated orders with multiple locations will require extra time.
  • We are not responsible for sewing results on customer supplied DST files
  • Any order containing personalization’s and/or numbering requires 7 additional days of production. (Call for specifics)
  • All sew out samples may not match fabric used in order. Texture and stitching might vary in final production.
  • On all hat orders, customer must supply 2 additional hats for sample sew out purposes. If you decide not to supply them for samples, you must accept that flat sew out samples will not sew the same as final hat production.

Embroidery Charges:

Minimum Invoice: $144.00 Per Order

    Quantity         Stitches     Price       Additional Stitches per 1000 
  UNDER 12 pcs   0-10k  $16.00  Add $0.70 per
13-23 pcs 0-10k  $12.00   Add $0.60 per
24-71 pcs 0-10k  $6.00   Add $0.50 per
72-143 pcs 0-10k  $5.00  Add $0.46 per
144-244 pcs 0-10k  $4.50  Add $0.40 per
245-349 pcs 0-10k  $4.00  Add $0.38 per
350-500 pcs 0-10k  $3.75   Please Call


  • All Stitch counts rounded to the next thousand
  • Shirts & Hats are not combined for quantity pricing

Additional Charges – Per Piece, Per Location

  • Digitizing is priced at $50.00 up to 10,000 stitches.
  • Tape Edits: $25.00
  • Personalization: One Line: $7.00; 2 Lines $9.00
  • All Dr. Names: $11.00
  • Performance Fabric: Mandatory – Add $0.50 special backing
  • Hat Backs: Minimum charge $6.00 when doing the front (under 6,000 stitches) TYPESET ONLY
  • Metallic Thread: Add $1.50
  • Excessive Thread Color Change: Add $0.50
  • Poly Bagging: $0.50 per piece

Approval must be in writing or you must send a “Go to Print” Email for Records

Screen Printing, Direct to Garment, & Vinyl General Contact:

Email Art & PO to: Orders@smpny.com

Shipping / Receiving

  • Goods Sorting to Breakout Bulk: $100.00 per hour
  • Drop Shipping: $7.50 per location
  • Specialty Sort/Pack – Finished Orders: $0.30 per piece
  • Goods Unpackaging (Requiring removal of bags, tags, pins, etc): $0.30 per piece
  • International Shipments: $50 service charge, plus freight 

Are based on weight, dimensions & zip code. We use Fedex/UPS ground – unless your PO directs us otherwise. PLEASE indicate on your shipping request form if we are shipping to a residence or a business.

Wrong Addres or Unspecified Residence Subject to $30.00 each UPS change.

ALLOW 1 WEEK EXTRA for any combo order containing screen printing & DTG, or embroidery.

Any order containing personalization’s and/or numbering requires 7 ADDITIONAL DAYS OF PRODUCTION.


Although our normal spoilage is insignificant we do allow for: 2% damage, (4% on darks). We will credit accounts for any spoilage in excess of one piece or 2%, (4% on darks) – whichever is greater.

For Tri-Blend / Pigment/Garment Dyed Goods / 100% Polyester: Please allow 4% on white – 8% on colors.

Atlas is not responsible for your ink or thread colors clashing with garment colors provided in your order.


Email Art & PO to: Orders@SMPNY.com

To Order Direct to Garment Printing products by phone call our toll free number: 516 828-2647

USE US ONCE … You Will Never Go “Any Wear” Else!